The
World Wide Web provides a variety of information and services,
however, its usability is still under discussion. In order to
clarify concrete difficulties in Web use, the behavior of younger
and elderly users was observed with eye tracking during a timetable
search task using electronic timetable systems on the Web. The
result shows on the one hand common difficulties for younger and
elderly users caused by an inconvenient navigational structure
and an inappropriate page design. On the other hand, several important
differences between the two age groups are confirmed. It suggests
the necessity of particular consideration for elderly users in
Web design.
